Privacy Policy
Last updated: 01.09.2026
1. About This Policy
This Privacy Policy explains how Company Lorem Name (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit www.leadoraweb.com (the “Site”), purchase our services, or otherwise interact with us. By using the Site you acknowledge that you have read and understood this Policy.
Data controller
Company Lorem Name
Company Ipsum Address
Company Lorem Number 000001
www.leadoraweb.com
2. Personal Data We Collect
We only collect the data we need to operate the Site and deliver the services you order. Depending on how you use the Site, this may include:
Account and order data. When you create an account or place an order, we collect your name, email address, billing address, company name (if applicable), phone number and details of the services you purchase.
Contact form and support messages. When you write to us through a contact form or by email, we keep the content of your message and your contact details so that we can respond and keep a record of the correspondence.
Project information. To deliver marketing services we may need details about your business, website, brand assets, target audience or access to accounts you choose to share with us. We use this information solely to perform the services you have ordered.
Newsletter subscription. If you sign up for our newsletter, we store your email address and your subscription preferences.
Technical data. When you browse the Site we automatically receive your IP address, browser type, device information, referring pages, pages visited and timestamps. This data is collected through server logs and cookies (see Section 6).
Payment data. We do not collect or store card numbers or other payment credentials. All payments are processed by independent payment providers who handle your payment details under their own security standards and privacy policies.
3. How We Use Your Data
We use personal data for the following purposes:
- to process orders, deliver the services you have purchased and manage your account;
- to communicate with you about your order, project status and support requests;
- to send newsletters and promotional messages, where you have agreed to receive them;
- to improve the Site, our services and the overall user experience;
- to maintain the security of the Site and prevent fraud or abuse;
- to comply with legal, accounting and tax obligations.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) we rely on one or more of the following legal grounds:
- Performance of a contract — processing needed to fulfil an order or provide a service you have requested.
- Consent — for newsletters, marketing communications and non-essential cookies. You can withdraw consent at any time.
- Legitimate interests — for site analytics, security, fraud prevention and business administration, provided these interests are not overridden by your rights.
- Legal obligation — where we must retain records for tax, accounting or regulatory reasons.
5. Marketing Communications
You may receive newsletters and promotional emails from us if you have subscribed or purchased our services. Every marketing email contains an unsubscribe link. You can also opt out at any time by contacting support@leadoraweb.com. Opting out of marketing does not affect transactional messages relating to your orders.
6. Cookies and Similar Technologies
The Site uses cookies and similar technologies to keep the Site functioning, remember your preferences, analyse traffic and, where you consent, support marketing activities. Cookies fall into the following categories:
- Essential cookies — required for the Site, shopping cart and checkout to work.
- Analytics cookies — help us understand how visitors use the Site.
- Marketing cookies — used by third-party services to measure campaign performance and show relevant content.
You can manage cookies through your browser settings or our cookie preferences tool. Disabling essential cookies may affect the functionality of the Site.
7. Sharing Your Data
We do not sell personal data. We may share it with:
- Service providers acting on our behalf, such as hosting, email delivery, analytics, customer support and project management tools;
- Payment providers who process transactions on the Site;
- Business partners and contractors who help deliver the services you have ordered;
- Public authorities where required by law or to protect our legal rights.
All service providers are bound by contractual obligations to process your data only on our instructions and to keep it confidential.
8. Payments, Strong Customer Authentication and PSD2
Payments on the Site are handled by third-party payment providers in line with the Payment Services Directive 2 (PSD2). To protect you against unauthorised transactions, most online card payments require Strong Customer Authentication (SCA): verification using at least two independent elements — something you know, something you have or something you are. Our payment providers apply 3D-Secure as part of this process, which may require you to confirm a payment through your bank before it is completed.
9. International Data Transfers
Some of our service providers operate outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as European Commission adequacy decisions, Standard Contractual Clauses or other mechanisms recognised under GDPR.
10. Data Retention
We keep personal data only for as long as necessary for the purposes described in this Policy:
- account and order data — for the duration of our relationship and thereafter as required by accounting and tax law;
- support correspondence — for as long as needed to resolve your request and maintain a service history;
- newsletter data — until you unsubscribe;
- technical and analytics data — for a limited period defined by the relevant tool.
When data is no longer needed, it is deleted or anonymised.
11. Data Security
We apply technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction. These include encryption of data in transit, access controls, regular security reviews and staff awareness of data protection obligations. No method of transmission over the internet is completely secure, but we work continuously to keep your data safe.
12. Your Rights
Under GDPR you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of your data, where there is no overriding legal reason to keep it;
- restrict or object to processing, including for direct marketing;
- receive your data in a portable format;
- withdraw consent at any time, without affecting the lawfulness of earlier processing;
- lodge a complaint with a supervisory authority in your country of residence.
To exercise any of these rights, contact us at support@leadoraweb.com. We may need to verify your identity before responding.
13. Children’s Privacy
The Site and our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.
14. Third-Party Links
The Site may contain links to external websites that we do not operate. We are not responsible for their content or privacy practices and encourage you to review the privacy policies of any site you visit through those links.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version takes effect when it is published on the Site, and the “Last updated” date at the top will be changed accordingly. Continued use of the Site after changes are posted means you accept the updated Policy.
16. Contact Us
If you have questions about this Policy or how we handle your data, please contact us:
Company Lorem Name
Company Ipsum Address
Company Lorem Number 000001
support@leadoraweb.com